If you are not satisfied with the received product, or you want to return product, replace the product, then you can return it within 7 days of delivery. There is certain criteria and requirements you need to meet for return or refund:
- The product must be in original condition without any damage
- The original tags and package must be unharmed
- The original receipt must be attached with the product
- The product must be unworn as the delicate products can lose their original shape after wearing
You can inform us at firstname.lastname@example.org or you can call us at 0321-66 10002. Be aware that the customer will pay for the courier expenses in case of return or replace. After we receive the product, we will give you a coupon after deducting the courier expenses.
Keep in mind that certain items cannot be refunded or returned due to the hygienic issues. These products include panties, net bras, lingerie, and bikini sets. So please make sure you know your size and be careful while ordering the products.